Customer Testimonials

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Google Nov 21, 2020
 

Very very helpful.

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Google Nov 18, 2020
 
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Google Nov 14, 2020
 

We always bring our cars here for servicing- Jeremy and Bret are great! We recently purchased a "like-new" 2018 Honda CR-V here and it was a great experience. Rob W. was our salesman. He was professional and pleasant. He actually found the car for me after I told him what I was looking for (they did not have anything that matched my needs the first day I looked). Rob also went above and beyond showing me how to use the features of the vehicle. All in all, it was a very easy and pleasant process! If you are looking for a ...

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Google Nov 4, 2020
 

Always enjoy the store staff is nice store clean

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Google Nov 4, 2020
 
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Google Oct 28, 2020
 

Honest and friendly.

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Google Oct 8, 2020
 

I loved the used and new cars.

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Google Oct 5, 2020
 

Nice and clean. Friendly to

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Google Oct 1, 2020
 

Great experience with a very helpful staff.

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Google Sep 19, 2020
 
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Google Nov 13, 2020
 
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Google Oct 28, 2020
 

I have been a customer of Stokes since 2016 . Always had great service. But today they dropped the ball. Didnt want to admit to any wrong doing on something that happen with my car. No follow up phone back after being told that they would get back to me. So that meant a extra trip to the dealership to have them fix the problem .

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Google Oct 28, 2020
 

We have been dealing with Stokes Toyota for years for a many good reasons. The sales people have always been polite and professional. They have always ensured that our vehicle needs and budget have taken center stage. We have both leased and bought from this dealer and will continue to do so in the future as our needs change and our children get older.

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Oct 22, 2020
 

I have been a customer of Stokes since 2016 . Always had great service. But today they dropped the ball. Didnt want to admit to any wrong doing on something that happen with my car. No follow up phone back after being told that they would get back to me. So that meant a extra trip to the dealership to have them fix the problem .

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Google Oct 18, 2020
 

Anna was absolutely amazing. She was incredibly patient and knowledgeable. I highly recommend her to anyone that wants excellent customer service and a good dealership experience without feeling pressured or rushed. Thanks Anna!

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Google Oct 18, 2020
 

I wanted to first share that over the past 3.5 years I have dealt with Stokes Toyota. The new management in place is awesome and willing to go the extra mile to make sure their customers have a great experience. I had one bad experience back in 2019, but I gave them another chance and what a difference it makes to see new people who are their for the customer not themselves.I dealt with Darian Gregory and he was very responsive, courteous and responsive to my questions, always checked to make sure his responses where accurate not just to appease me. ...

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Google Oct 13, 2020
 

Sheree is a rock star!

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Google Oct 3, 2020
 

I wanted to first share that over the past 3.5 years I have dealt with Stokes Toyota. The new management in place is awesome and willing to go the extra mile to make sure their customers have a great experience. I had one bad experience back in 2019, but I gave them another chance and what a difference it makes to see new people who are their for the customer not themselves.I dealt with Darian Gregory and he was very responsive, courteous and responsive to my questions, always checked to make sure his responses where accurate not just to appease me. ...

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Google Oct 2, 2020
 

Anna was absolutely amazing. She was incredibly patient and knowledgeable. I highly recommend her to anyone that wants excellent customer service and a good dealership experience without feeling pressured or rushed. Thanks Anna!

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Google Sep 9, 2020
 

They've been great with out any problems

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Google Nov 23, 2020
 

I was referred by a friend and had the pleasure of working with Genesis Escalante. The service was amazing. She greeted me at the front door and made the entire experience an enjoyable time which I have never had buying a car before. I even got Tacos for lunch!!! The general manager Bryan Cooler even took the time out of his schedule to meet and talk with me. I won’t purchase a car anywhere else from now on!

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Cars Nov 21, 2020
 

I drove 150 miles to deal with Stokes and our salesman, Tom Calcaterra and would happily do it again. Tom was very helpful, knowledgeable and helped make the experience very pleasurable. The dealership was super clean and everyone we spoke withwas friendly and helpful. I found exactly the vehicle I was looking for and left very satisfied!

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Google Nov 21, 2020
 

Had an amazing experience with my salesman Shane Pearce. This was my first time buying a car from stokes and won’t be the last time. Shane made me feel very comfortable throughout the whole process of buying the vehicle. Then Glenn the finance manager helped me out more than I could possibly imagine! Thanks guys for making this process so much easier for me, you two really made it feel like family!

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Google Nov 20, 2020
 

They're always nice and right there when you need them

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DealerRater Nov 20, 2020
 

I purchased a Highlander Hybird from John Joplin recently. John was very helpful. He asked what we were looking for and guidelines for a vehicle if he did not have one in stock. He quickly found a vehicle that matched our guidelines, unlike several other local dealerships in this area. John made himself available before and after the sale. He continued to keep in contact with us. Nice touch!

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Google Nov 20, 2020
 

I recently upgraded and picked a new 21' Tundra, 4WD with the 5.7L engine to pull boats. John Ventre, who assisted me with the newly acquired truck along with the entire staff/team at Stokes Toyota are top notch. John's truthfulness, integrity, and easy going personality is calming to hold presence. His knowledge and due diligence of the product exceeded my needs with this new vehicle acquisition. Smooth transition with the trade. All the departments at Stokes from service, sales, finance and retail all accommodated to my needs and I feel they go way beyond the standards of customer service. ...

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Google Nov 19, 2020
 

I drove to Stokes looking to trade in my jeep after once again having a bad experience with the Jeep service department. Arrived at Stokes and met John Joplin. He was so kind and patient listening to all my wants/needs and helping me get my dream 4Runner! I am in love with my 4Runner and it’s all thanks to John. I would give him a million stars if I could. The sales team here is by far the best sales team I’ve ever dealt with.

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Google Nov 19, 2020
 

5-star experience! John Ventre at Stokes Toyota Hilton Head was our salesman and he did not disappoint. Had my eye on a Rav4 and John had the car waiting for us when we got there. He took time to explain all the features and it became very apparent that he loves his job and loves these vehicles. He is super knowledgeable (even about the most minute detail), very easy to talk with and there was no pressure. Completely felt at ease from the moment we drove up to the moment I drove away in a new car. And I love ...

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Google Nov 18, 2020
 

Had a great experience, Ramon had the car we wanted to drive ready for us when we got there. The buying process was simple and smooth. Would recommend Stokes Toyota and Ramon Diaz.

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Google Nov 18, 2020
 

I would like to give a thumbs up for the great service I received from Ramon Diaz. Since I leased my RAV4 I have asked for help more than once in setting up the Entune app. He has been more than patient in explaining how it works. I have worked with Ramon in leasing 3 cars & would definitely want him to as my sales person when I lease or buy my next Toyota car.

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Google Nov 10, 2020
 

Matt West was very helpful and professional.

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Google Jun 18, 2020
 

Shouts goes out to my salesman Matt West! He was determined to get me into a new car! I am one tough cookie, and he earned my respect! Thank you for being so consisted! If you need a new car please hit him up, and tell him I sent you.

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Google Jun 6, 2020
 

Shouts goes out to my salesman Matt West! He was determined to get me into a new car! I am one tough cookie, and he earned my respect! Thank you for being so consisted! If you need a new car please hit him up, and tell him I sent you.

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Google May 18, 2020
 

Today I came in looking to get some information about a car I had seen online and met Cesar B. Etanislao. I didn’t notice it at first but by the time I left I realized I had one of the best sales consultants they had to offer. I was so grateful to have gotten paired with such a professional, polite, and positive individual. Not only can he offer services in Spanish but he’s also down to earth and understanding of any situation you may be in. He’s always willing to offer alternatives but most importantly never gives ...

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Google May 4, 2020
 

Today I came in looking to get some information about a car I had seen online and met Cesar B. Etanislao. I didn’t notice it at first but by the time I left I realized I had one of the best sales consultants they had to offer. I was so grateful to have gotten paired with such a professional, polite, and positive individual. Not only can he offer services in Spanish but he’s also down to earth and understanding of any situation you may be in. He’s always willing to offer alternatives but most importantly never gives ...

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Google Mar 4, 2020
 
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DealerRater Feb 21, 2020
 

AWESOME PLACE TO BUY A DECENT USED CAR...THESE GUYS WORK VERY HARD TO GET YOU A GREAT DEAL AND THAT'S WHAT KEEPS ME COMING BACK. I'VE BEEN A REPEAT CUSTOMER FOR ABOUT 10 YEARS NOW AND WILL CONTINUE TO BE AS LONG AS THEY ARE IN BUSINESS.

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Google Feb 18, 2020
 

If I could give 10 stars, I would. Nolan (I hope I spelled your name right) was awesome! Please ask for him if you're trying to buy a car. We had beyond an excellent experience with him! He gives his all to make sure the customer is satisfied and answers all of your questions in a caring manner. The hiring manager has done the company extremely well by adding Nolan to the team. He knows exactly what he's doing and if I ever need another car, Nolan will be the first person that I ask for. He's just that good! Thank ...

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Google Feb 18, 2020
 

Marcus cook is absolutely awesome. When somebody takes pride in their work, they deserve to be promoted and Marcus is a prime example! He's a pleasure to work with and deserves great recognition. Thank you so much for all you do Marcus. Because of you, customers need to know why Stokes used car center is going strong.

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Google Feb 16, 2020
 

I drove 4 hrs to come here because vehicle was purchased here they're the best

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